How do I cancel my booking?

How do I cancel my booking?

If you would like to cancel your booking, follow these directions:

1. Click My bookings on the top right of any page on our site

My_Bookings.png

2. Enter the email that you booked with as well as your booking reference number (which can be found in the voucher we sent to your email). Click Find my booking.

 
On this page, you will see the cancellation policy as well as the amount that you will be refunded. You will also be given the option to choose the reason for your cancellation. After this, just click on Cancel booking.mceclip3.png

If you would like to cancel your booking but you are not within the cancellation period, you will be able to cancel your booking but you will not be able to receive a refund.

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