Please be aware that each operator we collaborate with has a unique policy regarding booking changes. The operator's policy will determine whether changes can be made to your booking. To check if changes are permitted, kindly refer to the policy on the page where you initially booked your ticket. All the relevant ride details will be provided on that page. Additionally, you can find the operator's policy on the “My Booking” page or your Bookaway voucher.

Our support team must handle any changes to your booking at this time. No modifications can be made through the app or website, including changes to travel dates, pickup or drop-off locations, or the number of passengers.