Oh no, that's a bummer! If your booking was canceled, and you’ve already received a refund or a coupon, unfortunately, we can't reverse the cancellation.
If you didn’t get a refund or a coupon, it is most likely due to the operator’s cancellation policy. You can find these details on your voucher or the webpage where you made the reservation. Some policies may not allow refunds depending on when the cancellation was made. If you'd like more information or you need to check other options, reach out to support.