We understand how frustrating a strike or other disruptions can be. If your trip has been affected, we recommend reaching out directly to the operator for updates or alternative arrangements. You can find their contact details on your voucher. Of course, our support team is always here to assist you with more information about your booking.

As outlined in our Terms and Conditions, we are not responsible for changes to schedules, routes, or drop-off points caused by strikes, traffic accidents, weather conditions, acts of war, or any other events beyond our control. Please note that some operators also have their own policies regarding these situations, and these must be followed as well. Even so, we will always do our best to assist you within the guidelines set by the operator, so feel free to reach out to us!