You can easily track the status of your booking by visiting the “My Bookings” section on our website or mobile app.
To access your booking details, please log in or enter the email address used to make your reservation and the booking reference number. The reference number is in the email we sent to your inbox upon completing your booking. Once entered, simply click “Find my booking.”
The status of your booking will be displayed here:
Please be aware that a confirmation email is automatically sent once your booking gets confirmed. However, if necessary, you can always have the voucher emailed to you again through the “My Bookings” page. In certain instances, the confirmation email may be delivered to folders other than your primary inbox. Therefore, we kindly advise you to check all your folders.