In most cases, the vehicle shown in the pictures is the one you’ll be taking—because we want you to know exactly what to expect! However, in some situations, the operator might need to switch the vehicle due to operational reasons or demand. Keep in mind that some operators use illustrative pictures, so the vehicle you board may not always match the one shown.
For certain routes, different bus operators might provide the service, so it’s tough to guarantee the exact vehicle shown. We try to make this clear on the product page, it's always a good idea to double-check there for any specific details!
If the difference is noticeable or key amenities listed on our website are missing, just let us know. We’ll look into it and help you sort things out.