In some cases, a payment might not go through. Here are some possible reasons:

• The card details entered are incorrect.
• There are insufficient funds in your account.
• There’s a temporary issue between your bank and our payment processor.
• Authentication failed: it typically means that the system couldn't verify your identity or the authenticity of the transaction

If your payment is unsuccessful, we recommend double-checking your card details and trying again. Should the issue persist, please contact your bank for more information. If you believe the issue is on our end, feel free to contact our support team, and we’ll gladly investigate!