What should I do if the operator doesn’t show up?

What should I do if the operator doesn’t show up?

If you waited at the prearranged pickup place at the correct time and the operator doesn’t show up, we suggest contacting the operator directly. If you are unable to reach them, please contact our support team.

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    • Why haven't I received my refund yet?

      Once a refund is issued, it can take up to 7-10 business days for the money to be returned to your account. If after 10 days you still haven’t received your refund, please contact our support team.