What is Bookaway’s weather cancellation policy?
Bookaway offers an exclusive weather cancellation policy, ensuring that you’ll be covered with a full refund in case of bad weather conditions that lead to trip cancellations. This can be purchased during the booking process.
What is Bookaway’s flexible cancellation policy?
Bookaway offers a flexible cancellation policy, available to purchase with any booking that you make. This means that you will be able to receive a full refund if you choose to cancel your booking, given that the cancellation was made up to 24 hours ...
What is your refund policy?
Bookaway works with local operators, so each one may have different refund policies. You can go to My bookings or check the booking info page to check the refund policy of the ride you have booked. If a refund is available, it can take up to 7-10 ...
Why was my ride cancelled?
There are several reasons why a ride may be canceled. The case most often is because there are no longer seats available or because of weather. If a ride is canceled, you will receive an email right away to inform you. If you have any questions ...
How can I contact Bookaway?
There are lots of ways to contact us! You can: Email us: firstname.lastname@example.org Chat with us by clicking the blue button on the bottom right side of the screen. Message us: WhatsApp, Facebook.