What is Bookaway's Privacy Policy?

What is Bookaway's Privacy Policy?

Bookaway's Privacy Policy describes the data we collect, how it is used and shared, and your rights regarding all of this information. You can read more about our Privacy Policy here.

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    • What is Bookaway’s weather cancellation policy?

      Bookaway offers an exclusive weather cancellation policy, ensuring that you’ll be covered with a full refund in case of bad weather conditions that lead to trip cancellations. This can be purchased during the booking process. 
    • What is Bookaway’s flexible cancellation policy?

      Bookaway offers a flexible cancellation policy, available to purchase with any booking that you make. This means that you will be able to receive a full refund if you choose to cancel your booking, given that the cancellation was made up to 24 hours ...
    • What is your refund policy?

      Bookaway works with local operators, so each one may have different refund policies. You can go to My bookings or check the booking info page to check the refund policy of the ride you have booked.   If a refund is available, it can take up to 7-10 ...
    • How can I contact Bookaway?

      There are lots of ways to contact us! You can: Email us: support@bookaway.com Chat with us by clicking the blue button on the bottom right side of the screen. Message us: WhatsApp, Facebook.
    • What is your luggage policy?

      The luggage policy differs depending on the operator, so it is best for you to check the booking info page of the ride you have booked. That being said, the policies tend to be similar to most airlines: 1 regular-sized suitcase and 1 item of hand ...