About your booking

• Why haven’t I received my voucher yet?
• Where can I check the status of my booking?
• Why was I not assigned a seat number?
• Do I need to print my voucher?
• How can I resend a confirmation email to myself or to someone else?
• What does it mean that my booking is pending?

Declined Bookings

• How long does it take for a booking to be approved or declined?
• Why was my booking declined?