First and foremost, we advise you to review your confirmation email for any specific departure time provided by the operator. If a departure time is mentioned, it will be clearly indicated there.
If there's no special note from the operator regarding the departure time, we highly recommend arriving at the designated pickup location mentioned in your confirmation email at least 30 minutes prior to the departure. This will ensure enough time for you to comfortably board the trip without any rush.
Please take note that the departure time is always indicated in the confirmation email. However, it's important to check the "Please be advised" section in your confirmation as well, as it may contain a more precise departure time. This specific departure time is provided by the operator upon approving your booking and should be followed accordingly.
If you need any further assistance regarding your pickup time, please feel free to contact us.