If you have an issue on the day of your departure (such as an unexpected change in your schedule, or if you can’t find the departure location or bus), please revise the voucher as the details for your pickup are written there.

In case the information written on the voucher is not enough, we suggest contacting the operator directly. You can find the operator’s phone number in the top right corner of your voucher.

If the issue is still unresolved by this point, please contact our support team.